​​​​​​​​​​​​​​​​​​​​​​ ​​​​


P.O.B Portals

Cruise MarylandEcportPOB eBroadcast
Quality CArgo Handling Action Team​​​​​​​​​​

Port Information

CIC Team & Mission

Mission Statement

The Maryland Port Administration's Customer Information Center is to provide quality service in promoting Maryland's Port of Baltimore. The CIC is a communications tool providing a direct link to MPA's customer assistance.

"We are only one click away" from solving your issues, addressing your concerns and providing solutions to your problems.


Cindy Burman
CIC General Manager
Phone: 410-385-4458
Michele Nickoles
Intermodal/Trade Development
Phone: 410-385-4463
Karen Miles
CIC Marketing
Phone: 410-385-4448

Contact Us​