Baltimore's longshoremen are committed to continuing the port's tradition of excellence -- a tradition that stretches back through several generations. Baltimore's International Longshoremen's Association and Steamship Trade Association have formed a progressive partnership that enhances Baltimore's competitive position and the skills of our workers.

In today's competitive maritime industry, service dictates where the cargo flows. Baltimore's ILA and STA leadership realize that ports which go the extra mile for the customers receive the extra cargo.

The ability to handle any cargo, any time, in any weather, keeps cargo moving and customers coming back. The contract between the ILA and management assures our continued stability on the waterfront. Baltimore sets the standard for keeping steamship lines on schedule.

• Unlimited midnight starts allow vessels to work after most ports have closed for the night.
• Our innovative flex-time policy allows gate complexes at all terminals to operate continuously from 7 a.m. to 6 p.m. to for the receipt and delivery of cargo.
• One of the nation's most progressive inclement weather policies keeps cargo moving, rain or shine.
• An unprecedented five-year contract for the Intermodal Container Transfer Facility adjacent to Seagirt allows around-the-clock operation.

As talented as our skilled work force is, we are working to become even better.

Continuing education for crane operators, computer training and other programs keep our work force up on the latest developments in the industry.

For example, enhanced training in vehicle operation highlights the port's "Quality Auto Handling -- A Port-Wide Policy," a program which strengthens Baltimore's reputation as a major vehicle-handling port.

Labor works closely with other members of the port community, discussing mutual concerns with the trucking community, participating in joint marketing calls, and playing an active role in the influential Private Sector Port Committee.

Further illustrating the cooperative spirit throughout the port, a port-wide Total Quality Management Program (QCHAT) has been instituted. Members participating in the program include:

• ILA (Longshoremen Association)
• STA (Steamship Trade Association)
• Automobile Manufacturers: DaimlerChrysler, Ford, Hyundai, Mitsubishi, Suzuki
• Stevedoring Companies: Ceres, P&O Ports
• Vessel Lines: HUAL, K-Line, Wallenius-Wilhelmsen Lines
• Vehicle Processors: American Port Services (Hobelmann and Crown), Premier Automotive Services, Predelievery Service Corp.
• Maryland Port Administration (Quality, Operations, Marketing, Communications)